Care & Instructions
Care for the ritual.
Simple guidance for caring for your Ivory Living pieces — so every product can become a beautiful, lasting part of your everyday ritual.
Thoughtful Care
Everything you need to care for your Ivory Living pieces.
A little care goes a long way. Find simple, product-specific instructions below for cleaning, storing, using, and maintaining the pieces that make up your routine.
01 · Stainless Steel Gua Sha
A simple ritual,
cared for well.
Your stainless steel gua sha is designed to be part of a simple, intentional routine. With proper cleaning and storage, you can keep your tool clean, comfortable, and ready for your next ritual.
Before your first use
Clean the surface of your gua sha before incorporating it into your routine. Always use gentle pressure and stop if the tool causes discomfort.
01
Prepare your skin
Start with clean skin. Apply your preferred facial oil, serum, or another suitable product that provides enough slip for the tool to glide comfortably across the skin.
02
Use gentle pressure
Hold the gua sha at a shallow angle against the skin. Glide slowly rather than pressing aggressively. A comfortable, controlled motion is the goal.
03
Move with intention
Work in slow strokes across the areas you want to include in your ritual. Avoid dragging the tool over dry skin or using excessive pressure.
04
Clean after use
Wipe or gently wash the gua sha after each use using mild soap and lukewarm water. Rinse thoroughly and dry completely with a clean, soft towel.
05
Store it safely
Once completely dry, store your gua sha somewhere clean and dry. Avoid leaving it in standing water, a damp sink area, or another environment where moisture can remain on the surface.
Do
- Clean before or after use.
- Use gentle, controlled pressure.
- Keep the tool completely dry when stored.
- Inspect the surface regularly.
Avoid
- Using the tool on irritated or broken skin.
- Dropping or throwing the tool.
- Leaving it submerged in water.
- Using harsh abrasive cleaners.
Your Gua Sha Ritual
Keep the ritual simple.
The best routine is one you can return to consistently. Treat your tool as part of the ritual, not as something that needs complicated maintenance.
Clean
Keep the surface clean between uses. A gentle wash with mild soap and lukewarm water is generally sufficient.
Dry
Dry the entire tool before placing it into storage. This helps prevent moisture from lingering around the surface.
Return
Keep it somewhere clean and easy to reach so your gua sha can naturally become part of your regular self-care routine.
02 · Pink Himalayan Salt Lamp
A warm glow,
thoughtfully maintained.
Your Himalayan salt lamp is made from natural salt crystal, so its appearance can naturally vary from piece to piece. With simple care and a dry environment, you can keep it looking beautiful and ready to glow.
Important: keep moisture away
Salt naturally attracts moisture. Keep your lamp away from water, high humidity, wet surfaces, and areas where condensation is likely to collect.
01
Choose a dry location
Place your lamp on a stable, dry, heat-safe surface away from sinks, showers, humidifiers, open windows during wet weather, and other sources of moisture.
02
Keep the crystal dry
Avoid wiping the salt crystal with a wet cloth or spraying cleaner directly onto it. Moisture can cause the salt to soften, dissolve, or develop a wet surface.
03
Dust gently
For routine cleaning, use a clean, dry, soft cloth or duster to gently remove dust from the crystal and surrounding surfaces.
04
Check the area around the lamp
Because natural salt can attract moisture, periodically check the surface beneath and around the lamp. If moisture appears, unplug the lamp and move it to a dry location.
05
Handle with care
Natural salt crystal can have variations, edges, and irregularities. Move the lamp carefully and avoid dropping, striking, or dragging the crystal across furniture.
06
Power down before cleaning
Always switch the lamp off and unplug it before cleaning, moving, inspecting, or performing any maintenance.
Do
- Keep the lamp in a dry environment.
- Use a stable, appropriate surface.
- Dust with a dry, soft cloth.
- Unplug before moving or cleaning.
- Check periodically for moisture.
Avoid
- Placing the lamp near water.
- Using wet cloths on the salt crystal.
- Spraying cleaner onto the lamp.
- Leaving it on a damp surface.
- Handling electrical components while plugged in.
A Little Troubleshooting
Something look different?
Natural salt crystal is not perfectly uniform. Small differences in shape, color, texture, and surface appearance are part of what makes each piece unique.
Moisture on the surface
Unplug the lamp, carefully move it to a dry location, and allow the exterior to dry naturally. Keep the lamp away from sources of humidity going forward.
Natural variations
Variations in color, shape, crystal texture, and translucency can occur naturally. These characteristics are part of the individual piece.
Electrical concerns
If you notice damaged wiring, a damaged plug, unusual heat, or another electrical concern, stop using the lamp, unplug it, and contact Ivory Living for assistance.
Safety first
Do not use an electrical product if its cord, plug, socket, or other electrical component appears damaged. Follow the safety and electrical specifications supplied with your specific lamp and contact Ivory Living if you are unsure about safe operation.
Care FAQ
The little things,
answered.
A few of the questions we hear most often about keeping your Ivory Living pieces in good condition.
Can I wash my stainless steel gua sha?
Yes. Clean the gua sha gently with mild soap and lukewarm water, then rinse and dry it completely with a clean, soft towel. Avoid harsh abrasive cleaners that could unnecessarily scratch or alter the finish.
Can I put my gua sha in the shower?
We recommend keeping your gua sha somewhere clean and dry when it is not being used. Avoid leaving it submerged in water or in consistently damp environments.
Can I use my gua sha on dry skin?
For a comfortable glide, we recommend using your gua sha with enough facial oil, serum, or another suitable skincare product to reduce friction. Avoid dragging the tool across dry skin.
Why does my salt lamp sometimes feel damp?
Natural salt can attract moisture from the surrounding environment. Humid conditions can make the crystal feel damp or cause moisture to collect around the lamp. Move the lamp to a drier location and avoid placing it near water or other sources of humidity.
Can I clean my salt lamp with water?
We recommend dry cleaning only. Use a soft, dry cloth or duster to remove dust. Avoid soaking the salt crystal, using a wet cloth, or spraying any cleaner directly onto the lamp.
Can the color or texture of my salt lamp vary?
Yes. Natural salt crystals can vary in color, shape, texture, translucency, and surface appearance. These natural differences are part of the character of each individual lamp.
What should I do if my lamp gets wet?
Turn the lamp off and unplug it before handling or moving it. Carefully relocate it to a dry area and allow it to dry naturally. Do not operate the lamp if you have concerns about moisture reaching electrical components. If you are unsure whether it is safe to use, contact Ivory Living before reconnecting it.
What if I still have a question?
We're happy to help. If you have a question about your Ivory Living product that isn't answered here, reach out to our customer support team with your order information and a description or photo of the issue when helpful.
We're Here to Help
Still have a question?
If you need help with your product, we're here for you. Reach out to our support team by emailing us or filling out the form below. We'll respond to you within 2 business days.